Privacy Policy

Introduction

Your trust is important to us, which is why we take the issue of data protection seriously and ensure the appropriate level of security.

We abide by the statutory provisions of the General Data Protection Regulation of the European Union (GDPR), Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (OFADP), the Telecommunications Act (TCA) and, if applicable, other data protection provisions.

Please take note of the information below so that you know which data we collect from you and for what purposes it is used. By providing us with your data, you warrant to us that you are over 13 years of age.

The Easy Urban Gardening Club, including the Easy Urban Gardening websites, social media accounts, email addresses etc. are all part of Émely's Fine Food.

1. Scope and Purpose of the Collection, Processing and Use of Personal Data

Personal data means any information capable of identifying an individual. It does not include anonymised data.

a. When you use our website or engage on our social media profiles: We may process usage data, technical data, marketing data, and customer data. We use this to properly administer our website and business, grow our business, and decide our marketing strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you and to measure or understand the effectiveness of the advertising we serve you.

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

We do not carry out automated decision making or any type of automated profiling. Our website visitors remain anonymous as they click through our site, unless you leave us your email address, home address or telephone number via our contact form or subscription pages.

b. When you register for our newsletter: You have the option of subscribing to our newsletter through our website. As part of the registration, the following data must be provided: First name and E-mail address. We process this data in order to personalise the information and offers sent to you and to better align ourselves to your interests.

At the end of each newsletter is a link which you can use to unsubscribe at any time. Once you have unsubscribed, your personal data will be deleted.

3. Transfer of Data to Third Parties

We pass your personal data on only if you have expressly consented to this, if there is a legal obligation to do so or if this is required in order to enforce our rights.

We also pass your data on to third parties where this is required in conjunction with use of the website in order to provide you with the services requested or to analyse your user behaviour. If the website contains links to websites of third parties, Émely's Fine Food will no longer have any influence on the collection, processing, storage or use of personal data by third parties once you click on such links.

4. Transfer of Personal Data Abroad

Émely's Fine Food is entitled to pass your personal data on to third-party companies (commissioned service providers) abroad, where this is required for the data processing described in this privacy policy. The said third-party companies are obliged to protect your data to the same extent as we are. If the level of data protection in a country does not correspond to the level of data protection in Switzerland or the European Union, we ensure by contractual means that the protection of your personal data corresponds to that in Switzerland or the European Union at all times.

5. Data Security

We take appropriate technical and organisational security measures to protect any of your personal data that we have stored from manipulation, partial or complete loss and unauthorised access by third parties. Our security measures are constantly being improved in line with technological developments.

You should always treat your payment information as confidential and close the browser window once you have ended your communication with us, particularly if you are on a shared computer. We also take data privacy within our organisation very seriously. Our employees and the service providers commissioned by us are obliged to maintain confidentiality and comply with our data protection provisions.

6. Cookies

Cookies help in many ways to make your visit to our website simpler, more pleasant and more meaningful. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit our website.

Cookies neither damage your computer's hard drive nor do they transfer the user's personal data to us. We use cookies to personalise the information, offers and advertisements that you see and to better align ourselves to your individual interests. Most Internet browsers accept cookies automatically. It is possible, however, to configure your browser so that no cookies are stored on your computer. Disabling cookies may prevent you from being able to use all of the features on our website.

7. Tracking Tools

On our website we use various tracking tools. These tracking tools are used to monitor your surfing behaviour on our website for the purposes of needs-based design and continuous optimisation. In connection with this, pseudonymised usage profiles are created and small text files ("cookies") are used.

8. Social Media Plugins

The following social plugins are used on our website: Facebook, Instagram and Twitter. If these plugins are enabled, your browser establishes a direct connection with the servers for the relevant social networks as soon as you call up one of our websites.

If you do not want these social networks to assign the data collected about your online presence to your account, you must log out of the respective social network before visiting our website. The purpose and scope of data collection and further processing and use of the said data can be found in each social network's privacy policy.

9. Analysis of Newsletter Use

To send our newsletter, we use e-mail marketing services of ActiveCampaign. Our newsletter may contain a web beacon (tracking pixel) or similar technical tools.

The use of these services allows us to analyse whether or not the e-mails containing our newsletter have been opened. We use this data for statistical purposes and in order to optimise the newsletter with regard to content and structure. If you wish to prevent tracking pixels from being included in our newsletter, please set your e-mail software such that HTML is not displayed in messages.

10. Note About Data Transfer to the US

For the sake of completeness, we would like to point out to users residing or based in Switzerland that in the US there are monitoring measures taken by the US authorities that generally allow the storage of all personal data relating to all persons whose data has been transferred from Switzerland to the US. This happens without differentiation, limitation or exception. We refer the persons affected explicitly to this legal and factual situation so that they can make an appropriately informed decision on whether or not to consent to their data being used.

11. Right to Information, Correction, Erasure and Restriction of Processing

a. GDPR Consumer Rights: Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

If you wish to exercise any of these rights, please email us at [email protected]. You will not have to pay a fee to access your personal data. We try to respond to all legitimate requests within one month.

b. CCPA Consumer Rights: If you are a resident of California, you have certain rights and protections under the California Consumer Privacy Act (CCPA), including the right to request access, deletion, and to opt out of the "sale" of personal information. To exercise these rights please contact us by email or at +41 (77) 490 7374.

12. Data Storage

We only store personal information for as long as it is necessary to use the above tracking, advertising and analysis services within the scope of our legitimate interest; to carry out services that you requested or to which you have given your consent; to comply with legal obligations. Contract data is kept longer by us, as this is required by statutory storage requirements. According to these regulations, business communications, closed contracts and accounting documents must be kept for up to 10 years.

13. Right to Complain

You have the right to file a complaint to a data protection supervisory authority at any time. We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

14. Netiquette

We love a lively interaction with our fans and customers. To that end we prefer to maintain an open and constructive atmosphere. We are open to your opinions and various contributions on our website and social media. It goes without saying that these interactions and exchanges are friendly and above all respectful.

We will not accept any infringing, offensive or unlawful statements and discussions on our website or in our timeline. If user, our company or any third parties are defamed, we reserve the right to delete these posts without comment. Public posts, comments and replies are always personal statements and opinions, not reflecting the views of Émely's Easy Urban Gardening or Émely's Fine Food.